What you'll do
Are you a organised, proactive and flexible Administrative Assistant, with a cooperative spirit and good software packages skills? Are you interested to collaborate on a range of administrative topics at the Department level and to assist the colleagues in a dynamic IT Department?
As an Administrative Assistant in the IT Secretariat Team, you will join a team of assistants and participate in the daily management of the secretariat office with special emphasis on information, communication, and organisational services. You will also assist the Space Manager in overseeing office refurbishment project.
Your responsibilities
- Using digital tools efficiently and exploring ways to simplify, automate or improve administrative tasks (including through AI-assisted tools, where appropriate).
- Handling day-to-day personnel and administrative requests (arrival, departure, missions, travel arrangements, expense claims and reimbursements) using CERN tools and systems.
- Supporting the application of CERN administrative and personnel rules and procedures and learning to navigate the CERN regulatory framework with guidance from the team.
- Acting as a first point of contact for routine administrative queries, knowing when and how to escalate more complex cases.
- Taking ownership of small coordination tasks or mini-projects (e.g. office moves or refurbishment activities), with support from the team.
- Collaborating with internal services and colleagues across CERN to support smooth administrative processes.
- Contributing to IT onboarding and induction activities, including preparing material and helping deliver presentations for newcomers.
- Maintaining and updating digital information (shared files, web pages, tables and records), ensuring information is accurate and easy to access.
Still here? Let's make a quick check about
Your profile
- Early career profile in an administrative role.
- Interest in administrative and personnel processes, with the ability and willingness to learn and apply rules and procedures with guidance.
- At ease with digital tools and modern office software (e.g. Microsoft 365), and curious to explore new tools and ways of working.
- Interest in using technology, including AI-assisted tools, to improve efficiency and simplify everyday tasks.
- Organised, proactive and able to work autonomously on well-defined activities, while knowing when to ask for support.
- Comfortable working in an international and multicultural environment.
- Knowledge of personnel and administrative databases and associated tools would be an advantage.
- First experience in coordinating small operational activities or logistical projects (e.g. office moves, refurbishments) would be an advantage.
- Technical certificate or general secondary education or equivalent relevant experience in the field of Administration or a related field.
Your skills
- Knowledge of administrative rules and procedures.
- Customer service.
- Use of office software packages.
- Organisation, planning and control.
- Has a structured and organised approach towards work; is able to set priorities and plan tasks with results in mind.
- Shows courtesy and consideration in dealings with others.
- Contributes to promoting a positive atmosphere in the team through an optimistic and constructive attitude; addresses issues.
- Ensures that information, procedures and decisions are appropriately documented.
- Is able to demonstrate flexibility whilst abiding by all applicable rules.
- Spoken and written English, with a commitment to learn French.
Employment conditions
- Work during nights, Sundays and official holidays, when required by the needs of the Organization.
Global Benefits at CERN
Let's get you ready
Be sure to meet the eligibility criteria
- You are a national of a CERN Member State or Associate Member State.
- You have relevant qualifications and professional experience.
- If you have previously held a Staff contract at CERN, you will not be eligible for these positions.
- Please pay attention to the additional criteria and requirements for this specific position and mentioned above.
You will need these documents to complete your application
- Your CV (English or French)
- Any document you consider relevant to your application