EAM Business Analyst

What you'll do

You will join the Information Management (IM) Group, as part of the Enterprise Asset Management (EAM) Service — a dynamic and multidisciplinary team of engineers and IT professionals dedicated to supporting, enhancing and digitalising CERN’s Asset and Maintenance Management processes. As an EAM Business Analyst, you will collaborate with engineers, technicians and developers to understand user needs, analyse business processes, and propose improvements. You will also help ensure the reliable day-to-day operation of CERN’s EAM platform, based on HxGN EAM, which thousands of users rely on to manage the accelerator complex and its technical infrastructure. This role offers a unique opportunity to contribute to digital tools that enable world-class scientific research.

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Your responsibilities

Provide day-to-day functional support to users of CERN's EAM platform, addressing questions and incidents in collaboration with the service team.
Act as a bridge between users and developers, gathering and translating business needs into clear functional requirements.
Analyse and document processes related to asset and maintenance management, proposing improvements and supporting system evolution.
Test and validate new features and updates, ensuring quality and alignment with user expectations.
Prepare and maintain user guides and training materials, promoting consistent use of the EAM system across CERN.

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Your profile

Experience and/or strong knowledge in IT systems support, business analysis, and/or process improvement.
Experience and/or strong knowledge of enterprise or business applications (e.g. ERP, EAM, or similar).
Experience and/or strong knowledge of user-facing and/or coordination role, supporting and/or collecting feedback from end-users.
Exposure to testing, documentation, or training activities would be an asset.
Your studies focused on Information Technology

Your skills

Strong knowledge of business processes and ability to translate them into system requirements.
Basic knowledge of databases, web applications, or integration concepts.
Strong communication and teamwork skills, with the ability to liaise effectively between users and technical teams.
Analytical mindset and attention to detail when investigating or documenting issues.
Willingness to learn new tools and technologies in a complex technical environment.
Spoken and written English or French, with a commitment to learn the basics of the other language

Ideal start date: 01/02/2026

Contract duration: 24

Job flexibility: Hybrid

Global Benefits at CERN

A monthly stipend between 5196-5716 Swiss Francs per month (tax free) depending on your degree.
30 days of paid leave per year plus 2 weeks annual closure.
Coverage by CERN’s comprehensive health insurance scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund.
Family, child and infant monthly allowances depending on your individual circumstances.
A relocation package (installation grant and travel expenses) depending on your individual circumstances.
Possibility to extend your contract up to 36 months.
On-the-job and formal training including language classes.

Let's get you ready

Be sure to meet the eligibility criteria

You are a national of a CERN Member State or Associate Member State.
By the application deadline, you have a maximum of 2 years of professional experience since graduation in the respective field and your highest educational qualification is either a bachelor’s or master’s degree. You must have a university degree and can’t hold a PhD.
You have never had a CERN fellow or graduate contract before.
Please pay attention to the additional criteria and requirements for this specific position and mentioned above.

You will need these documents to complete your application

Your CV (English or French)
Any document you consider relevant to your application
A copy of your most relevant diploma or a certificate of achievement from your school (if you don't yet have your paper diploma)

Your CERNDepartment

The EN department provides essential engineering expertise and infrastructure systems for the design, operation, and maintenance of CERN's accelerator complex and experimental facilities.

It covers everything from mechanical engineering to infrastructure management, ensuring the smooth running of technical systems.

Overview of CERN

Discover a world where the impossible is made possible!

At CERN, the European Organization for Nuclear Research, we are pushing the frontiers of science and technology. Our groundbreaking work brings together not only physicists but also a diverse range of professionals from engineering, technical, scientific, and administrative fields. Together, we foster an environment where innovation and collaboration thrive.

Every day, we face exciting new challenges and opportunities to contribute to cutting-edge research that shapes our understanding of the universe. We meet these challenges through the diverse perspectives within our teams, ensuring every contribution is valued and driving our shared sense of inclusion and purpose. Diversity is a core value of CERN since its foundation, and it remains central to our mission and continued success.

If you are ready to be part of a dynamic, inclusive community pushing the boundaries of knowledge, CERN is the place where your curiosity and skills can thrive. Be part of our mission to uncover what lies at the heart of the universe! TAKE PART!

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Still have a doubt ? Here are the most frequently asked questions

What should I expect during my first week at CERN?

Your onboarding at CERN includes a comprehensive induction programme, which starts with an official welcome session at the beginning of each month. In addition, you will receive important information both before and after your arrival to ensure a smooth transition into your new role. This process is designed to help you get acquainted with CERN’s environment, your team, and the tools and systems you’ll be using.
How big would the team be?

The size of the team you'll be working with at CERN depends on the specific role and department. Some teams are small and highly specialized, while others are larger and more interdisciplinary. During the interview process, you'll have the opportunity to learn more about the team structure for the position you are applying for.
What is the working language at CERN?

The working languages at CERN are English and French. However, it is not always mandatory to speak both languages to work at CERN. We offer language training to help you acquiring the other language.
What support does CERN provide for relocation?

CERN does not offer direct assistance with relocation. However, depending on your role and specific criteria, you may be eligible for certain benefits such as an installation allowance and coverage of travel expenses to join CERN. These benefits are designed to help ease the transition when relocating to the Geneva area. For more information, please consult the “Salary, Benefits and Support“ page.
Do I need a visa to work at CERN?

Whether you need a visa to work at CERN depends on your nationality and the duration of your stay. CERN assists with the necessary visa and work permit processes for its employees and visitors. The specific requirements will be communicated to you during the recruitment process.
What would my salary be?

Salaries at CERN are determined by a structured scale. Salaries are based on your role, qualifications, and experience, and are not subject to negotiation. Specific details will be provided as your application progresses. For more information, please refer to the dedicated page.