Administrative Assistant

What you'll do

As an Administrative Assistant in the CERN Users Office, you will contribute to the delivery of customer-focused administrative services for CERN’s international community of guest scientists, supporting processes related to registration, personnel formalities, and Host State documentation. You will gain hands-on experience in administrative coordination, stakeholder engagement, and service delivery while contributing to the implementation of CERN’s new Human Capital Management (HCM) system and the development of onboarding initiatives that support the integration of newcomers across the Administration Directorate.

Your responsibilities

Provide administrative support and guidance to CERN's guest scientists, facilitating registration, personnel formalities, and their integration into the CERN community.
Process, maintain, and manage administrative records and documentation, ensuring data quality and accuracy across CERN's information systems.
Contribute to the continuous delivery of administrative services by supporting team activities and ensuring service continuity when required.
Support the documentation, review, and improvement of administrative and Human Capital Management (HCM) processes, including the collection and analysis of user feedback.
Contribute to the development and maintenance of onboarding resources, communication materials, and knowledge-sharing initiatives that support the successful integration of newcomers across AGS services.

Still here? Let's make a quick check about

Your profile

Initial experience in administrative support, customer service, office administration, or a related field would be considered an asset.
Exposure to service-oriented activities and interaction with a diverse range of stakeholders would be an advantage.
Experience maintaining records, documentation, or administrative information would be considered an asset.
Familiarity with standard office software and digital collaboration tools.
Exposure to onboarding activities, user support, feedback collection, or the preparation of guidance materials would be an advantage.
Your studies focused on General Administration, Customer Service.

Your skills

Strong communication and interpersonal skills, with the ability to work effectively in an international and multicultural environment.
Service-oriented mindset and ability to interact professionally with a diverse range of stakeholders.
Good organisational skills, with the ability to manage multiple tasks, maintain accurate records, and follow up on activities.
Strong attention to detail and ability to handle information, documentation, and data with accuracy and confidentiality.
Proficiency in Microsoft Office applications and collaborative document management tools.
Spoken and written English, with a commitment to learn French.

Ideal start date: 01/12/2026

Contract duration (in months): 18

Job flexibility: Fully Onsite

Global Benefits at CERN

A monthly net stipend of 4687 Swiss Francs per month.
30 days of paid leave per year plus 2 weeks annual closure.
Coverage by CERN’s comprehensive health insurance scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund.
Family, child and infant monthly allowances depending on your individual circumstances.
A relocation package (installation grant and travel expenses) depending on your individual circumstances.
Possibility to extend your contract up to 36 months.
On-the-job and formal training including language classes.

Let's get you ready

Be sure to meet the eligibility criteria

You are a national of a CERN Member State or Associate Member State. Currently, we cannot consider applications from Pakistani, Lithuanian, Latvian, Cypriot, Croatian and Turkish nationals, as the ceiling defined under Article II.5 of the Associate Membership Agreement has been reached.
By the application deadline, you have a maximum of 2 years of professional experience since graduation in a technical or administrative field and your highest educational qualification is a general secondary education diploma or a shorter non-university degree. You can’t hold a bachelor’s degree, master’s degree or PhD.
You have never had a CERN fellow or graduate contract before.
Please pay attention to the additional criteria and requirements for this specific position and mentioned above.

You will need these documents to complete your application

Your CV (English or French)
A copy of your most relevant diploma or a certificate of achievement from your school (if you don't yet have your paper diploma)
Any document you consider relevant to your application

Your CERNDepartment

The EP department conducts research in experimental particle physics in close collaboration with and supporting the wider scientific community working at CERN. This includes designing and operating experiments, developing and constructing detectors, acquiring and analysing physics data.

Overview of CERN

Discover a world where the impossible is made possible!

At CERN, the European Organization for Nuclear Research, we are pushing the frontiers of science and technology. Our groundbreaking work brings together not only physicists but also a diverse range of professionals from engineering, technical, scientific, and administrative fields. Together, we foster an environment where innovation and collaboration thrive.

Every day, we face exciting new challenges and opportunities to contribute to cutting-edge research that shapes our understanding of the universe. We meet these challenges through the diverse perspectives within our teams, ensuring every contribution is valued and driving our shared sense of inclusion and purpose. Diversity is a core value of CERN since its foundation, and it remains central to our mission and continued success.

If you are ready to be part of a dynamic, inclusive community pushing the boundaries of knowledge, CERN is the place where your curiosity and skills can thrive. Be part of our mission to uncover what lies at the heart of the universe! TAKE PART!

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Still have a doubt ? Here are the most frequently asked questions

What should I expect during my first week at CERN?

Your onboarding at CERN includes a comprehensive induction programme, which starts with an official welcome session at the beginning of each month. In addition, you will receive important information both before and after your arrival to ensure a smooth transition into your new role. This process is designed to help you get acquainted with CERN’s environment, your team, and the tools and systems you’ll be using.
How big would the team be?

The size of the team you'll be working with at CERN depends on the specific role and department. Some teams are small and highly specialized, while others are larger and more interdisciplinary. During the interview process, you'll have the opportunity to learn more about the team structure for the position you are applying for.
What is the working language at CERN?

The working languages at CERN are English and French. However, it is not always mandatory to speak both languages to work at CERN. We offer language training to help you acquiring the other language.
What support does CERN provide for relocation?

CERN does not offer direct assistance with relocation. However, depending on your role and specific criteria, you may be eligible for certain benefits such as an installation allowance and coverage of travel expenses to join CERN. These benefits are designed to help ease the transition when relocating to the Geneva area. For more information, please consult the “Salary, Benefits and Support“ page.
Do I need a visa to work at CERN?

Whether you need a visa to work at CERN depends on your nationality and the duration of your stay. CERN assists with the necessary visa and work permit processes for its employees and visitors. The specific requirements will be communicated to you during the recruitment process.
What would my salary be?

Salaries at CERN are determined by a structured scale. Salaries are based on your role, qualifications, and experience, and are not subject to negotiation. Specific details will be provided as your application progresses. For more information, please refer to the dedicated page.