Geneva, Switzerland What you'll do
Are you an experienced agile-minded Business Analyst who is client-oriented, passionate about your work, positive, with a can-do attitude, and highly collaborative yet results-oriented? Join the Business Computing Group and bring your value to CERN! Take part!
You will join the Business Computing Group (BC), where 80+ talented international colleagues are responsible for delivering information systems for all of CERN’s business functions.
The product management driven group is working for clients across the whole Organisation (HR, Finance, Planning, Site Management, Purchasing, Logistics, and Accelerator Operations). The type of products under the group’s responsibility ranges from custom-made solutions for a few users to large and widely integrated systems with 15,000+ users. Hence, working for the BC group provides numerous perspectives for being in touch with different technologies and business areas.
Your responsibilities
- Analyse business processes and systems to identify areas for improvement and optimisation.
- Develop and maintain business process documentation (using BPMN and specialised business process modelling tools), including process flows and user requirements.
- Guide cross-functional teams in the implementation of process improvements and system enhancements.
- In addition, familiarity with UX principles and methodologies would be advantageous in this role.
- Lead business analysis efforts to support the strategic objectives of our activities.
- Provide strategic guidance and recommendations to senior management based on analysis findings.
- Monitor and report on key performance indicators to track progress towards organisational goals.
- Collaborate with stakeholders to gather and prioritise business requirements.
- Involved in the BA/UX chapter activities such as coordinating practices, contributing to the definition and continuous improvement of shared methodologies, and supporting the development and coaching of team members.
Still here? Let's make a quick check about
Your profile
- Experience in business analysis in business computing.
- Demonstrated knowledge of common business processes / best practices.
- Experience in working in agile product management environments.
- Experience with coaching business analysts and specialists in connecting agile roles.
- Experience in strategic product initiatives and framing high-level business initiatives is a nice to have.
- Master's Degree or equivalent relevant experience in the field of Business and Management, Design, Computer Science or a related field.
Your skills
- User relationship management: understanding of user behaviour, journeys and pain-points.
- Capturing and analysis of requirements for ICT systems: deep enough technology understanding to translate needs to product requirements.
- Process analysis, definition and improvement: change management.
- Conceptualising, designing and developing user experiences and interfaces: business computing knowledge in the Finance and HR, Logistics, Supply Chain domain.
- Identification and selection of relevant emerging ICT technologies:
- Focuses on the broader picture; is able to set aside individual or team needs in the interest of the Organization.
- Shows appreciation for the ideas and contributions of others and encourages others to express their views, even if controversial.
- Works well in groups and readily fits into a team; participates fully and takes an active role in team activities.
- Takes responsibility for own actions and decisions.
- Actively seeks feedback on own performance and takes steps to improve it.
- Spoken and written English or French, with a commitment to learn the other language.
Employment conditions
- Work during nights, Sundays and official holidays, when required by the needs of the Organization.
Global Benefits at CERN
Let's get you ready
Be sure to meet the eligibility criteria
- You are a national of a CERN Member State or Associate Member State. Currently, we cannot consider applications from Pakistani and Lithuanian nationals for positions with a 2026 start date, as the ceiling defined under Article II.5 of the Associate Membership Agreement has been reached.
- You have relevant qualifications and professional experience.
- If you have previously held a Staff contract at CERN, you will not be eligible for these positions.
- Please pay attention to the additional criteria and requirements for this specific position and mentioned above.
You will need these documents to complete your application
- Your CV (English or French)
- Any document you consider relevant to your application
Your CERNDepartment
Overview of CERN
Discover a world where the impossible is made possible!
At CERN, the European Organization for Nuclear Research, we are pushing the frontiers of science and technology. Our groundbreaking work brings together not only physicists but also a diverse range of professionals from engineering, technical, scientific, and administrative fields. Together, we foster an environment where innovation and collaboration thrive.
Every day, we face exciting new challenges and opportunities to contribute to cutting-edge research that shapes our understanding of the universe. We meet these challenges through the diverse perspectives within our teams, ensuring every contribution is valued and driving our shared sense of inclusion and purpose. Diversity is a core value of CERN since its foundation, and it remains central to our mission and continued success.
If you are ready to be part of a dynamic, inclusive community pushing the boundaries of knowledge, CERN is the place where your curiosity and skills can thrive. Be part of our mission to uncover what lies at the heart of the universe! TAKE PART!
Ready To apply?
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All good?
Still have a doubt ? Here are the most frequently asked questions
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What should I expect during my first week at CERN?
Your onboarding at CERN includes a comprehensive induction programme, which starts with an official welcome session at the beginning of each month. In addition, you will receive important information both before and after your arrival to ensure a smooth transition into your new role. This process is designed to help you get acquainted with CERN’s environment, your team, and the tools and systems you’ll be using.
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How big would the team be?
The size of the team you'll be working with at CERN depends on the specific role and department. Some teams are small and highly specialized, while others are larger and more interdisciplinary. During the interview process, you'll have the opportunity to learn more about the team structure for the position you are applying for. -
What is the working language at CERN?
The working languages at CERN are English and French. However, it is not always mandatory to speak both languages to work at CERN. We offer language training to help you acquiring the other language. -
What support does CERN provide for relocation?
CERN does not offer direct assistance with relocation. However, depending on your role and specific criteria, you may be eligible for certain benefits such as an installation allowance and coverage of travel expenses to join CERN. These benefits are designed to help ease the transition when relocating to the Geneva area. For more information, please consult the “Salary, Benefits and Support“ page. -
Do I need a visa to work at CERN?
Whether you need a visa to work at CERN depends on your nationality and the duration of your stay. CERN assists with the necessary visa and work permit processes for its employees and visitors. The specific requirements will be communicated to you during the recruitment process. -
What would my salary be?
Salaries at CERN are determined by a structured scale. Salaries are based on your role, qualifications, and experience, and are not subject to negotiation. Specific details will be provided as your application progresses. For more information, please refer to the dedicated page.